These Terms of Service govern your use of the website located at https://zenwrite.com and any related services provided by Lit Software Ltd.
By accessing https://zenwrite.com, you agree to abide by these Terms of Service and to comply with all applicable laws and regulations. If you do not agree with these Terms of Service, you are prohibited from using or accessing this website or using any other services provided by Lit Software Ltd.
We, Lit Software Ltd, reserve the right to review and amend any of these Terms of Service at our sole discretion. Upon doing so, we will update this page. Any changes to these Terms of Service will take effect immediately from the date of publication.
These Terms of Service were last updated on 16 December 2023.
Limitations of Use
By using this website, you warrant on behalf of yourself, your users, and other parties you represent that you will not:
modify, copy, prepare derivative works of, decompile, or reverse engineer any materials and software contained on this website;
remove any copyright or other proprietary notations from any materials and software on this website;
transfer the materials to another person or "mirror" the materials on any other server;
knowingly or negligently use this website or any of its associated services in a way that abuses or disrupts our networks or any other service Lit Software Ltd provides;
use this website or its associated services to transmit or publish any harassing, indecent, obscene, fraudulent, or unlawful material;
use this website or its associated services in violation of any applicable laws or regulations;use this website in conjunction with sending unauthorized advertising or spam;
harvest, collect, or gather user data without the user’s consent; or
use this website or its associated services in such a way that may infringe the privacy, intellectual property rights, or other rights of third parties.
Intellectual Property
The intellectual property in the materials contained in this website are owned by or licensed to Lit Software Ltd and are protected by applicable copyright and trademark law. We grant our users permission to download one copy of the materials for personal, non-commercial transitory use.
This constitutes the grant of a license, not a transfer of title. This license shall automatically terminate if you violate any of these restrictions or the Terms of Service, and may be terminated by Lit Software Ltd at any time.
Liability
Our website and the materials on our website are provided on an 'as is' basis. To the extent permitted by law, Lit Software Ltd makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property, or other violation of rights.
In no event shall Lit Software Ltd or its suppliers be liable for any consequential loss suffered or incurred by you or any third party arising from the use or inability to use this website or the materials on this website, even if Lit Software Ltd or an authorized representative has been notified, orally or in writing, of the possibility of such damage.
In the context of this agreement, "consequential loss" includes any consequential loss, indirect loss, real or anticipated loss of profit, loss of benefit, loss of revenue, loss of business, loss of goodwill, loss of opportunity, loss of savings, loss of reputation, loss of use and/or loss or corruption of data, whether under statute, contract, equity, tort (including negligence), indemnity or otherwise.
Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
Accuracy of Materials
The materials appearing on our website are not comprehensive and are for general information purposes only. Lit Software Ltd does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on this website, or otherwise relating to such materials or on any resources linked to this website.
Links
Lit Software Ltd has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement, approval or control by Lit Software Ltd of the site. Use of any such linked site is at your own risk and we strongly advise you make your own investigations with respect to the suitability of those sites.
Right to Terminate
We may suspend or terminate your right to use our website and terminate these Terms of Service immediately upon written notice to you for any breach of these Terms of Service.
Severance
Any term of these Terms of Service which is wholly or partially void or unenforceable is severed to the extent that it is void or unenforceable. The validity of the remainder of these Terms of Service is not affected.
Governing Law
These Terms of Service are governed by and construed in accordance with the laws of United Kingdom. You irrevocably submit to the exclusive jurisdiction of the courts in that State or location.
7-Day Refund Policy
At Zenwrite, we highly value your satisfaction and strive to provide you with the best possible service.
To ensure your peace of mind, we offer a risk-free, 7-day refund policy for our Contracts. Kindly take note of the following conditions:
1. The refund request must be made within seven (7) days of the original purchase of the Contract.
2. The usage of our services should not exceed 10,000 words or its equivalent for any of our paid plans within this specified period.
We understand that circumstances can change, and we want to make the refund process as simple as possible. However, please be aware of the following:
1. Refunds are not automatically issued. If you decide to cancel your account, please remember to contact us within seven days of the cancellation to request a refund.
2. By default, account cancellations are scheduled to occur at the end of your billing cycle.
3. Unfortunately, we cannot provide refunds for usage outside of our 7-day refund policy.
4. Similarly, refunds are not available if you have used your account within the same calendar month as your refund request, unless it falls within the 7-day money-back guarantee. To avoid any future subscription charges, we recommend promptly cancelling your account.
5. Please note that refunds are only applicable to the current subscription charge on your account. We are unable to provide refunds for charges from the previous month or any additional charges added to your account.
6. At Zenwrite, we have full confidence in our customers' ability to manage their accounts and active subscriptions.
How to Request a Refund
If you meet these conditions and wish to request a refund, please follow these steps:
1. Firstly, cancel your account.
2. Next, initiate the refund process by sending an email to [email protected] or by sending us a support ticket.
3. We are committed to addressing your requests promptly. You can expect a response within 24-48 hours.
Please be aware the time of initial contact for a refund request will determine its eligibilty.
If you require clarification then please contact us at [email protected].
Let Zenwrite be the tool to launch your writing to the stratosphere.